Methodology

Overall evidence score

The overall evidence score (0–100) is a weighted index of 13 manifest subtable scores (pricing transparency, EMR integration, and each subsection of the feature matrix). Each subtable contributes equally. It measures how much verifiable public information exists to support a decision. It is not a clinical safety or ambient note-quality rating.

Formula: overall = Σ (subtable % × weight). Each subtable % = (✓ count + 0.5 × ◐ count) ÷ scored cells. Rankings sub-labels show weighted points (e.g. 11/12 or 10.5/12), not ✓ count alone.

Subtable scores & weights

• Pricing transparency (7.7% of overall)

  Percentage of ✓ on public CAD pricing transparency rows (list prices, tiers, overage, integration fees — not plan dollar amounts alone).

• Canadian EMR integration (7.7% of overall)

  Documented connection depth per EMR column in the integration matrix (API, extension, widget, copy-paste).

• Templates & adherence (7.7% of overall)

  Percentage of documented ✓ in the “Templates & adherence” subsection of the feature matrix (partial = half credit).

• Note quality (7.7% of overall)

  Percentage of documented ✓ in the “Note quality” subsection of the feature matrix (partial = half credit).

• Language & live translation (7.7% of overall)

  Percentage of documented ✓ in the “Language & live translation” subsection of the feature matrix (partial = half credit).

• Capture workflow (7.7% of overall)

  Percentage of documented ✓ in the “Capture workflow” subsection of the feature matrix (partial = half credit).

• Access & platforms (CHI matrix) (7.7% of overall)

  Percentage of documented ✓ in the “Access & platforms (CHI matrix)” subsection of the feature matrix (partial = half credit).

• Solution features (CHI matrix) (7.7% of overall)

  Percentage of documented ✓ in the “Solution features (CHI matrix)” subsection of the feature matrix (partial = half credit).

• Privacy & security (CHI matrix) (7.7% of overall)

  Percentage of documented ✓ in the “Privacy & security (CHI matrix)” subsection of the feature matrix (partial = half credit).

• Privacy & retention (documented) (7.7% of overall)

  Percentage of documented ✓ in the “Privacy & retention (documented)” subsection of the feature matrix (partial = half credit).

• Enterprise & platform (7.7% of overall)

  Percentage of documented ✓ in the “Enterprise & platform” subsection of the feature matrix (partial = half credit).

• User support (CHI matrix) (7.7% of overall)

  Percentage of documented ✓ in the “User support (CHI matrix)” subsection of the feature matrix (partial = half credit).

• Clinical evidence (7.7% of overall)

  Percentage of documented ✓ in the “Clinical evidence” subsection of the feature matrix (partial = half credit).

Clinical benchmarks

Note-quality testing (JMIR-style encounters, PDQI-9, template fidelity) lives on Benchmarks. Pillar scores reward documentation and transparency; benchmarks reward measured note quality when we publish them.

Evidence grades

• verified — primary or third-party source we link directly.
• vendor-reported — quantified claim on vendor materials; not independently replicated by this hub.

Infoway disclaimer

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