#4 overall evidence · Updated 12 Oct 2026 · autochart.ai · Canada (Aya Health Technologies Inc.)

Autochart.ai (Aya Health)

Clinician-built ambient scribe — 100+ languages, Chrome extension EMR transfer, Canadian hosting

Overall evidence 77.6/100 — weighted pillars

Overall evidence 77.6 / 100 weighted index

Pricing transparency: 56%
Canadian EMR integration: 50%
Templates & adherence: 70%
Note quality: 100%
Language & live translation: 83%
Capture workflow: 100%
Access & platforms (CHI matrix): 100%
Solution features (CHI matrix): 86%
Privacy & security (CHI matrix): 100%
Privacy & retention (documented): 58%
Enterprise & platform: 56%
User support (CHI matrix): 100%
Clinical evidence: 50%

675-cell manifest snapshot

76 documented · 43 full support (✓) · 28 partial (◐) · 5 not supported (✗) · 76 cells with linked sources (*)

Capability matrix highlights

Live from the same 675-cell manifest as the hub matrix (including enterprise, privacy, CHI, and clinical-evidence rows). Updated when matrix research changes — scroll down for every row on this vendor.

Clinical evidence & program

Peer-reviewed / third-party clinical studyAutochart.ai (Aya Health): Peer-reviewed / third-party clinical study — NoNo
Not in the OntarioMD/WIHV July 2024 three-product randomized AI scribe trial (162 PCPs).
“PCPs were randomly assigned to one of three AI scribe products”
Source
Infoway program evaluation dataAutochart.ai (Aya Health): Infoway program evaluation data — YesYes
Infoway AI Scribe portal vendor blurb lists Autochart.ai as a pre-qualified solution.
“Autochart.ai, is an AI Scribe and Clinical Assistant solution designed to streamline documentation and reduce provider burnout.”
Source
Published outcomes metricsAutochart.ai (Aya Health): Published outcomes metrics — PartialPartial
Autochart publishes clinician time-savings testimonials; no peer-reviewed outcomes study linked on public pages.
“What used to take 30 minutes now takes 5.”
Source
Quantified time savings (vendor)Autochart.ai (Aya Health): Quantified time savings (vendor) — PartialPartial
Homepage testimonial cites per-encounter documentation time reduction (vendor-reported).
“What used to take 30 minutes now takes 5.”
Source

French & multilingual

French clinical outputAutochart.ai (Aya Health): French clinical output — YesYes
Encounter settings document separate input/output languages including French note output.
“Output Language | The language the note is written in.”
Source
French language (CHI row)Autochart.ai (Aya Health): French language (CHI row) — YesYes
Infoway AI Scribe portal lists French Language Capabilities for Autochart.AI.
“French Language Capabilities”
Source
Support in French (CHI)Autochart.ai (Aya Health): Support in French (CHI) — YesYes
CHI technical support offered in French ✓.
“CHI technical support offered in French ✓.”
Source
Onboarding in French (CHI)Autochart.ai (Aya Health): Onboarding in French (CHI) — YesYes
CHI onboarding support in French ✓.
“CHI onboarding support in French ✓.”
Source
Multilingual input (> EN/FR)Autochart.ai (Aya Health): Multilingual input (> EN/FR) — YesYes
Homepage FAQ states 100+ input and output languages.
“Input and output support 100+ languages.”
Source
Live translation during visitAutochart.ai (Aya Health): Live translation during visit — PartialPartial
Intensive plan / add-on Real-time Translation (beta) translates live during the visit, but public docs do not describe bidirectional in-room interpretation (patient speech shown to clinician in another language) like Scribeberry Live Translation.
“Real-time Translation (beta) | Translates live during the visit.”
Source

Enterprise & procurement

Group / volume licensingAutochart.ai (Aya Health): Group / volume licensing — YesYes
Homepage FAQ offers tiered clinic group discounts; Enterprise column on Scribe pricing for custom org pricing.
“We offer a tiered discount system, with bigger savings for larger groups.”
Source
Uptime / support SLAAutochart.ai (Aya Health): Uptime / support SLA — PartialPartial
Trust centre documents compliance and security controls; no public uptime or support-response SLA.
“committed to the highest standards of security, privacy, and compliance”
Source
Custom agreements (BAA, retention, SSO)Autochart.ai (Aya Health): Custom agreements (BAA, retention, SSO) — PartialPartial
Trust centre hosts compliance policies; BAA/DPA and enterprise custom integrations via trust portal or sales contact.
“committed to the highest standards of security, privacy, and compliance”
Source
Developer API / SDKAutochart.ai (Aya Health): Developer API / SDK — PartialPartial
Intensive plan lists EMR & API integrations; no public developer API reference—custom integrations via sales.
“EMR & API integrations”
Source
Usage statistics / admin consoleAutochart.ai (Aya Health): Usage statistics / admin console — PartialPartial
Intensive tier offers Quick Insights analytics add-on; no public org-wide admin usage console documented.
“Quick Insights & analytics”
Source

Privacy & retention (documented)

Data in Canada at rest & in transit?Yes
Privacy policy: all data stored in Canada and AI service providers process/store in Canada; encryption and security controls in trust centre.
“All data is stored in Canada and the AI Service Providers will perform processing and store data in Canada.”
Source
Configurable data retentionAutochart.ai (Aya Health): Configurable data retention — PartialPartial
Privacy policy: PHI retained max 30 days then destroyed; users may request early deletion. Fixed policy — not tier-based self-service retention controls.
“We retain personal and health information for a maximum of thirty (30) days”
Source
Raw audio retained?No
Homepage FAQ: recordings deleted immediately and permanently once transcription is finalized.
“Once the transcription process is finalized, the recordings are immediately and permanently deleted”
Source
BAA / DPA publishedAutochart.ai (Aya Health): BAA / DPA published — PartialPartial
Trust centre (Vanta-style) hosts compliance resources; BAA/DPA not openly linked on marketing site — request via privacy@autochart.ai or trust portal.
“This trust centre provides transparent access to our certifications, security controls, data sub-processors, and policies”
Source
Subprocessor transparencyAutochart.ai (Aya Health): Subprocessor transparency — YesYes
Trust centre subprocessor page lists Microsoft Azure, Intercom, Stripe, and Microsoft Endpoint Manager with roles.
“Microsoft Azure — Cloud provider”
Source
PIA completion offered?Autochart.ai (Aya Health): PIA completion offered? — PartialPartial
Trust centre hosts privacy attestations and SOC 2 materials; comprehensive vendor PIA not openly linked without trust portal access.
“Trust Center Update: Comprehensive Privacy Attestations Added”
Source
Data residency in Canada (CHI)Autochart.ai (Aya Health): Data residency in Canada (CHI) — YesYes
CHI data residency in Canada ✓.
“CHI data residency in Canada ✓.”
Source

Infoway program

Pre-qualified vendor

Infoway portal: Canadian Microsoft Azure hosting; 70+ languages and 70+ clinical roles cited nationally.
CHI feature matrix: Canadian data residency, offline mode, and cross-platform support checked for Autochart.
Infoway portal lists French Language Capabilities for Autochart.AI (hub French rows synced Oct 2026).
Enterprise legal terms via trust.autochart.ai; no public numeric uptime SLA (matrix: partial).

Canada Health Infoway — AI Scribe portal · accessed 2026-10-12
Infoway AI Scribe feature matrix (Doctors of BC PDF; hub refreshes French rows via Infoway portal) · accessed 2026-10-12

Pricing & limits

Free trial: $0 · 10 Intensive Tier Level charts; no credit card (Scribe pricing page footer)
Starter: From $29/mo · 20 encounters/mo (Part-Time), up to 60 min each; extra encounters $0.75 each
Daily: From $49/mo · 60 encounters/mo (Part-Time), up to 90 min; file uploads; video/phone platform; $0.85/extra encounter
Intensive: From $79/mo · 120 encounters/mo (Part-Time), up to 120 min; real-time dictation; EMR & API integrations; $0.95/extra encounter
Enterprise: Custom · Custom encounters/duration; custom integrations and support

Integrations included on Starter+; Intensive lists EMR & API integrations. Real-Time Translation +$5/mo and Quick Insights +$10/mo add-ons on compare grid.

Autochart Scribe pricing · accessed 2026-10-12
Autochart Scribe · accessed 2026-10-12

Hosting, residency & certifications

All data stored on Canadian servers (homepage FAQ); Infoway listing cites Canadian Microsoft Azure.

Certifications / frameworks: SOC 2 Type II, PIPEDA, HIPAA, GDPR, Provincial privacy frameworks (Mirai attestation — AB PIPA, BC PIPA, MB PHIA/FIPPA, ON PHIPA, QC Law 25, etc.)

Autochart Trust Centre · accessed 2026-10-12
Autochart homepage — security · accessed 2026-10-12

Privacy & security documentation

Trust Centre (trust-center)

EMR integrations (exact type)

Any EMR (default) · copy paste

Vendor states no integration required; record on any device and copy note into EMR.

Reads: —

Writes: Manual copy of generated note

Autochart FAQ · accessed 2026-10-12

Web-based EMRs · chrome extension

Chrome extension (v2.2 changelog) for one-click note transfer; full API integrations coming soon.

Reads: —

Writes: Extension-assisted transfer to chart fields

Autochart homepage — changelog · accessed 2026-10-12

Clinical performance

OntarioMD/WIHV randomized trial (2024) — trial product

Not one of the three trial arms

The July 2024 OntarioMD/WIHV primary-care evaluation randomly assigned 162 physicians to Scribeberry, Tali, or WELL AI Voice (Nexus) only; this vendor was not a randomized trial product.

Grade: verified

OntarioMD AI Scribe Evaluation — Final Report (PDF) · accessed 2026-10-12

Documentation time (testimonials)

30 minutes → ~5 minutes per encounter (quoted physicians on site)

Marketing testimonials; not peer-reviewed.

Grade: vendor-reported

Autochart homepage · accessed 2026-10-12

Third-party reviews

No linked third-party review profile verified yet.

Case studies (dated, with consent notes)

Seeking consenting clinicians for independent hub case studies.

Capability & quality matrix

Same rows as the hub quality matrix, filtered to this vendor.

Templates & adherence

Custom note templatesYes
Homepage FAQ documents SOAP/SBAR/narrative/progress templates plus custom output with note length and snippet controls.
Source
Template adherence controlsYes
Encounter Settings KB documents note type, brevity, presets, and specialty context to constrain output.
Source
Billing / diagnosis code suggestionsNo
Autochart’s public help only documents choosing a diagnostic code format (e.g. ICD-10, SNOMED) for generated notes; it does not describe suggesting OHIP/MSP fee codes or billing lines from encounter content.
Source
PDF / provincial form fillingYes
PDF Templates KB documents system defaults by country/region plus custom PDF form filling.
Source
Clinic-wide template sharingPartial
Group/clinic pricing offered; shared org template library not documented on homepage.
Source

Note quality

Draft during encounterYes
CHI matrix marks note generated during encounter for Autochart.
Source
Structured edit before filingYes
Encounter Settings KB allows adjusting note parameters before/after recording prior to export.
Source
Ambient (conversation) captureYes
Autochart’s help centre describes recording a patient visit (Dialogue mode) and generating a clinical note from the conversation, not dictation-only entry.
Source
Direct dictation modeYes
Autochart encounter settings document a Dictate recording mode separate from patient Dialogue capture for clinician-spoken notes.
Source
Required clinician review before chartYes
Autochart’s encounter workflow has clinicians generate a note, then review and edit it in Completed before copying into the EMR.
Source

Language & live translation

French clinical outputYes
Encounter settings document separate input/output languages including French note output.
Source
Multilingual input (> EN/FR)Yes
Homepage FAQ states 100+ input and output languages.
Source
Live translation during visitPartial
Intensive plan / add-on Real-time Translation (beta) translates live during the visit, but public docs do not describe bidirectional in-room interpretation (patient speech shown to clinician in another language) like Scribeberry Live Translation.
Source

Capture workflow

Virtual visit captureYes
Homepage FAQ documents telehealth capture for virtual visits.
Source
Offline captureYes
Doctors of BC CHI AI Scribe Features Matrix documents Offline Capability for autochart.
Source

Access & platforms (CHI matrix)

Offline capture (CHI)Yes
Doctors of BC CHI AI Scribe Features Matrix documents offline capability footnote for autochart.
Source
Windows appYes
Doctors of BC CHI AI Scribe Features Matrix documents Windows Compatibility for autochart.
Source
macOS appYes
Doctors of BC CHI AI Scribe Features Matrix documents macOS Compatibility for autochart.
Source
iOS appYes
Doctors of BC CHI AI Scribe Features Matrix documents iOS Compatibility for autochart.
Source
Android appYes
Doctors of BC CHI AI Scribe Features Matrix documents Android Compatibility for autochart.
Source

Solution features (CHI matrix)

User preferencesYes
Infoway CHI feature matrix marks clinician user preference settings (✓).
Source
Edit note before filing (CHI)Yes
Infoway CHI feature matrix marks ability to edit generated note content (✓).
Source
Transcribed note templates (CHI)Yes
Infoway CHI feature matrix marks transcribed note templates (✓).
Source
User-customizable templates (CHI)Yes
Infoway CHI feature matrix marks user-customizable templates (✓).
Source
French language (CHI row)Yes
Infoway AI Scribe portal lists French Language Capabilities for Autochart.AI.
Source
Multilingual beyond EN/FR (CHI)Yes
CHI multilingual (beyond EN/FR) ✓.
Source
Pause / resume transcriptionYes
CHI transcription pause and resume ✓.
Source
Multiple speakersYes
CHI multiple speaker support ✓.
Source
Multi-user / clinic seatsYes
CHI multiple-user simultaneous use ✓.
Source
Patient-facing summaryYes
CHI generate summary note for patient ✓.
Source
Referral note generation (CHI)Yes
CHI generate referral note ✓.
Source
Patient intake / pre-visit formsYes
Autochart Voice supports inbound intake agents that collect patient information and ask structured condition-specific intake questions on calls.
Source
Phone / voice agent (front office)Yes
Autochart Voice documents 24/7 inbound and outbound call handling for booking, refills, and follow-ups, with AI-guided patient interactions.
Source
Inbox / document triage—
Autochart’s public Scribe and Voice pages describe encounter capture and front-desk voice workflows; AI inbox or message triage for clinical documents is not documented.
Source
EMR task automationPartial
Autochart Voice Agent handles scheduling, intake, and follow-ups and can create tasks for staff when calls need human follow-up; public docs do not describe completing in-EMR tickler tasks from scribe output.
Source
Chart agents (beyond scribe)Partial
Autochart offers Scribe plus a separate Voice Agent line for intake/scheduling calls; not a unified in-chart agent for forms, referral fax, and tasks from visit context.
Source
Multiple visits at oncePartial
Autochart supports recording on one device and finishing notes on another, but public help content does not document a concurrent multi-encounter queue.
Source
Multi-language note outputYes
Autochart documents chart output in 100+ languages, well beyond English and French.
Source
AI chat (post-encounter)Partial
Encounter settings document Dialogue mode for patient conversations; no dedicated post-encounter chat UI is named.
Source
Document upload & analysisYes
Help centre documents uploading audio, video, or .txt transcripts to generate clinical notes from existing files.
Source
Refine transcripts & contextYes
Changelog v2.1 lists voice correction; encounter settings support output language edits.
Source

Privacy & security (CHI matrix)

Data residency in Canada (CHI)Yes
CHI data residency in Canada ✓.
Source

Privacy & retention (documented)

Raw audio retained?No
Homepage FAQ: recordings deleted immediately and permanently once transcription is finalized.
Source
Data in Canada at rest & in transit?Yes
Privacy policy: all data stored in Canada and AI service providers process/store in Canada; encryption and security controls in trust centre.
Source
Configurable data retentionPartial
Privacy policy: PHI retained max 30 days then destroyed; users may request early deletion. Fixed policy — not tier-based self-service retention controls.
Source
BAA / DPA publishedPartial
Trust centre (Vanta-style) hosts compliance resources; BAA/DPA not openly linked on marketing site — request via privacy@autochart.ai or trust portal.
Source
Subprocessor transparencyYes
Trust centre subprocessor page lists Microsoft Azure, Intercom, Stripe, and Microsoft Endpoint Manager with roles.
Source
PIA completion offered?Partial
Trust centre hosts privacy attestations and SOC 2 materials; comprehensive vendor PIA not openly linked without trust portal access.
Source

Enterprise & platform

Developer API / SDKPartial
Intensive plan lists EMR & API integrations; no public developer API reference—custom integrations via sales.
Source
Group / volume licensingYes
Homepage FAQ offers tiered clinic group discounts; Enterprise column on Scribe pricing for custom org pricing.
Source
MCP server (Model Context Protocol)No
No MCP server offering on autochart.ai public pages.
Source
Agents / agentic workflowsPartial
Platform messaging emphasizes AI automation; no named agent catalog.
Source
Usage statistics / admin consolePartial
Intensive tier offers Quick Insights analytics add-on; no public org-wide admin usage console documented.
Source
Price / contract trackingYes
Scribe pricing lists Starter/Daily/Intensive from $29/$49/$79 per month with encounter caps, overage rates, and Enterprise contact sales.
Source
Uptime / support SLAPartial
Trust centre documents compliance and security controls; no public uptime or support-response SLA.
Source
Custom agreements (BAA, retention, SSO)Partial
Trust centre hosts compliance policies; BAA/DPA and enterprise custom integrations via trust portal or sales contact.
Source

User support (CHI matrix)

Technical support (CHI)Yes
CHI technical support ✓.
Source
Support in French (CHI)Yes
CHI technical support offered in French ✓.
Source
Clinician onboarding (CHI)Yes
CHI primary care clinician onboarding support ✓.
Source
Onboarding in French (CHI)Yes
CHI onboarding support in French ✓.
Source

Clinical evidence

Peer-reviewed / third-party clinical studyNo
Not in the OntarioMD/WIHV July 2024 three-product randomized AI scribe trial (162 PCPs).
Source
Infoway program evaluation dataYes
Infoway AI Scribe portal vendor blurb lists Autochart.ai as a pre-qualified solution.
Source
Quantified time savings (vendor)Partial
Homepage testimonial cites per-encounter documentation time reduction (vendor-reported).
Source
Published outcomes metricsPartial
Autochart publishes clinician time-savings testimonials; no peer-reviewed outcomes study linked on public pages.
Source