#1 overall evidence · Updated 12 Oct 2026 · scribeberry.com · Edmonton, AB

Scribeberry

Canadian-built ambient scribe with Accuro marketplace API and Smart Push/Pull

Overall evidence 92.8/100 — weighted pillars

Overall evidence 92.8 / 100 weighted index

Pricing transparency
100%
Canadian EMR integration
92%
Templates & adherence
90%
Note quality
100%
Language & live translation
100%
Capture workflow
75%
Access & platforms (CHI matrix)
90%
Solution features (CHI matrix)
100%
Privacy & security (CHI matrix)
100%
Privacy & retention (documented)
83%
Enterprise & platform
88%
User support (CHI matrix)
100%
Clinical evidence
88%

675-cell manifest snapshot

76 documented · 68 full support (✓) · 6 partial (◐) · 2 not supported (✗) · 76 cells with linked sources (*)

Capability matrix highlights

Live from the same 675-cell manifest as the hub matrix (including enterprise, privacy, CHI, and clinical-evidence rows). Updated when matrix research changes — scroll down for every row on this vendor.

Clinical evidence & program

  • Peer-reviewed / third-party clinical studyScribeberry: Peer-reviewed / third-party clinical study — YesYes

    Randomized OntarioMD/WIHV July 2024 evaluation (162 PCPs; Scribeberry was one of three AI scribe products in the trial).

    “PCPs were randomly assigned to one of three AI scribe products”

    Source
  • Infoway program evaluation dataScribeberry: Infoway program evaluation data — YesYes

    Infoway portal; Scribeberry participates in Infoway/CHI AI Scribe program.

    “Following a rigorous national selection process, Infoway has pre-qualified a group of trusted vendors”

    Source
  • Published outcomes metricsScribeberry: Published outcomes metrics — YesYes

    OntarioMD/WIHV 2024 clinical evaluation (162 PCPs): 69.5% lab documentation-time reduction; ~3 h/week admin time saved in practice.

    “PCPs were randomly assigned to one of three AI scribe products”

    Source
  • Quantified time savings (vendor)Scribeberry: Quantified time savings (vendor) — PartialPartial

    Vendor blog aggregates OntarioMD and industry time-savings figures.

    “AI medical transcription solutions are saving physicians an average of 2 hours per day”

    Source

French & multilingual

  • French clinical outputScribeberry: French clinical output — YesYes

    CHI matrix checkmark for Scribeberry French Language Capabilities.

    “French Language Capabilities | ✓ | ✓ | ✓ | x | x | ✓ | ✓ | ✓ | ✓”

    Source
  • French language (CHI row)Scribeberry: French language (CHI row) — YesYes

    Infoway AI Scribe portal lists French Language Capabilities for Scribeberry.

    “French Language Capabilities”

    Source
  • Support in French (CHI)Scribeberry: Support in French (CHI) — YesYes

    CHI technical support offered in French ✓.

    “CHI technical support offered in French ✓.”

    Source
  • Onboarding in French (CHI)Scribeberry: Onboarding in French (CHI) — YesYes

    CHI onboarding support in French ✓.

    “CHI onboarding support in French ✓.”

    Source
  • Multilingual input (> EN/FR)Scribeberry: Multilingual input (> EN/FR) — YesYes

    CHI matrix multilingual row checkmark for Scribeberry.

    “Multilingual Capabilities (in addition to English and French) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓”

    Source
  • Live translation during visitScribeberry: Live translation during visit — YesYes

    Live Translation (beta): patient speech autodetected and translated on-screen during the consult — in-room interpreter substitute.

    “instantly translate their words and display them on your screen. It’s like having a personal interpreter right there in the room with you”

    Source

Enterprise & procurement

  • Group / volume licensingScribeberry: Group / volume licensing — YesYes

    Enterprise page documents volume pricing from $79/user/mo and centralized admin console.

    “Volume pricing starting at $79/user/mo”

    Source
  • Uptime / support SLAScribeberry: Uptime / support SLA — YesYes

    99.9% uptime SLA on enterprise tier.

    “SLA with 99.9% uptime guarantee”

    Source
  • Custom agreements (BAA, retention, SSO)Scribeberry: Custom agreements (BAA, retention, SSO) — YesYes

    Custom data retention, BAA, SSO/SAML, on-prem options.

    “HIPAA & PIPEDA BAA included”

    Source
  • Developer API / SDKScribeberry: Developer API / SDK — YesYes

    Scribeberry Console documents B2B REST + WebSocket APIs and the @scribeberry/sdk TypeScript client for healthcare product teams.

    “Install `@scribeberry/sdk` and use our TypeScript-first client library.”

    Source
  • Usage statistics / admin consoleScribeberry: Usage statistics / admin console — YesYes

    Pricing comparison lists Usage Analytics & Reports on Pro and Enterprise; Enterprise page adds centralized admin console with usage analytics.

    “Usage Analytics & Reports”

    Source

Privacy & retention (documented)

  • Data in Canada at rest & in transit?Yes

    Trust FAQ: Canadian logins keep scribe data in Canada; security page documents TLS 1.3 in transit and AES-256 at rest.

    “When a Canadian user logs-in, that data stays in Canada”

    Source
  • Configurable data retentionScribeberry: Configurable data retention — YesYes

    Security page: user-configurable auto-delete for transcripts (e.g. 24 hours, 30 days) and enterprise custom retention.

    “Set your own data retention policies. Auto-delete transcripts after 24 hours, 30 days”

    Source
  • Raw audio retained?No

    Security page: real-time transcription only — no raw audio files stored.

    “We do not store nor create audio recordings of any kind. Transcription occurs in real-time.”

    Source
  • BAA / DPA publishedScribeberry: BAA / DPA published — YesYes

    Trust center publishes HIPAA/PIPEDA compliance summary; Delve trust dashboard lists Microsoft Data Processing Agreement, Azure BAA, and Anthropic BAA artifacts.

    “Microsoft Data Processing”

    Source
  • Subprocessor transparencyScribeberry: Subprocessor transparency — YesYes

    Trust center FAQ names Microsoft Azure, Google Cloud, OpenAI, and Anthropic as main infrastructure providers with healthcare data agreements.

    “We utilize Microsoft, Anthropic, and Google as main infrastructure providers”

    Source
  • PIA completion offered?Scribeberry: PIA completion offered? — YesYes

    Trust center hosts downloadable vendor Privacy Impact Assessment PDF and related PIA amendment/guide documents.

    “Privacy Impact Assessment”

    Source
  • Data residency in Canada (CHI)Scribeberry: Data residency in Canada (CHI) — YesYes

    CHI data residency in Canada ✓.

    “CHI data residency in Canada ✓.”

    Source
Infoway program
Pre-qualified vendor
  • National Infoway AI Scribe Program pre-qualified vendor (1 of 9).
  • Manitoba Shared Health–managed Accuro: Scribeberry is the provincially designated Infoway tool for that EMR environment.
  • Infoway portal lists French Language Capabilities for Scribeberry (hub French/CHI rows synced Oct 2026).
  • Enterprise tier: published 99.9% uptime SLA, custom data retention, BAA, and SSO/SAML (capability matrix enterprise rows).
Pricing & limits
  • Trial Mode: $0 Free · 3 days unlimited, then 20 uses (notes) per month
  • Pro: $99 · Unlimited encounters
  • Residents: $39/mo · Checkout code postcallplease (vendor-provided)
  • Enterprise (5+): From $79/user · Unlimited; volume pricing

Pricing comparison lists Smart Pull/Push and “EMR Integrations (All Web EMRs)” on Trial, Pro, and Enterprise — no separate integration fee stated.

Hosting, residency & certifications

Canadian customer PHI processed/stored in Canada (Azure/GCP regions including Toronto, Montreal; select components Edmonton). US routing for US users only.

Certifications / frameworks: SOC 2 Type II, PIPEDA, Provincial health privacy frameworks (per vendor)

Privacy & security documentation
EMR integrations (exact type)

Accuro (QHR) · marketplace api

Official Accuro REST API via Accuro Marketplace with OAuth; bi-directional chart context and note write-back.

Reads: Schedule, Medications, Allergies, Problems, Vitals, History, Labs (Berry agent)

Writes: Encounter notes, Filled PDFs (e.g. CRA DTC, AISH) to chart

OSCAR Pro · chrome extension

Chrome extension (beta): Smart Pull context and Smart Push into encounter fields.

Reads: Allergies, Medications, Vitals, Past encounters

Writes: Structured note sections into chart fields

Restrictions: Beta; requires compatible OSCAR Pro web deployment.

TELUS PS Suite · emr sidebar launch

Launch from PS Suite chart; opt-in context; one-click note write-back.

Reads: Opt-in chart context

Writes: Encounter note to chart

TELUS Med Access · browser extension

Supported with clinic-specific setup (web EMR workflows).

Reads: Varies by clinic configuration

Writes: Note transfer

TELUS CHR · browser extension

Chrome extension workflow for web-based CHR (Input Health).

Reads: Context via extension where enabled

Writes: Note export / push per clinic setup

OSCAR Juno EMR · chrome extension

Chrome extension Smart Pull/Push for Juno web deployments.

Reads: Patient context from open chart

Writes: Note into chart fields

Healthquest · chrome extension

Chrome extension integration with clinic-specific setup.

Reads: Chart context via extension

Writes: Note transfer

MYLE EMR (MEDFAR) · chrome extension

Chrome extension workflow for MYLE (Quebec MEDFAR).

Reads: Context from open chart

Writes: Note into chart

TELUS Medesync · browser extension

Web EMR extension workflow; confirm API depth with vendor.

Reads: Varies by clinic

Writes: Note transfer

Intrahealth Profile · chrome extension

Profile Web supported via Chrome extension Smart Pull/Push.

Reads: Chart context from open web chart

Writes: Note sections into chart

Clinical performance

OntarioMD/WIHV primary-care evaluation (2024)

69.5% lab documentation-time reduction; ~3 h/week less admin time (152 PCP survey cohort)

Independent evaluation commissioned by OntarioMD (CDHE/WIHV); 162 primary-care physicians were randomly assigned to one of three AI scribe products including Scribeberry.

Grade: verified

Post-clinic documentation (self-reported)

~30 minutes for 14-patient clinic day

Clinician quote on vendor blog; not independently audited by this hub.

Grade: vendor-reported

Third-party reviews
Case studies (dated, with consent notes)

High-volume family practice documentation

2025 · Canada · Family medicine

Clinician reports ~4 hours/weekday and 2–3 hours/weekend documentation time recovered; 14-patient day closed in ~30 minutes.

Consent: Quoted on vendor blog (clinician identifier partial: Dr. D)

Palliative care — long encounters

2025-06 · Canada · Palliative care

Physician compares multiple Canadian/US scribes; cites template control, encounter Q&A, and upload-from-recorder workflow.

Consent: Trustpilot review (self-identified specialty; anonymous name)

Capability & quality matrix

Same rows as the hub quality matrix, filtered to this vendor.

Templates & adherence

  • Custom note templatesYes

    Integrations page documents template-aware Smart Push workflows into EMR fields alongside one-click transfer.

    Source
  • Template adherence controlsYes

    Integrations table documents Smart Push mapping note sections into EMR fields.

    Source
  • Billing / diagnosis code suggestionsPartial

    Billing Code Lookup suggests likely codes from visit context; it is assistive lookup, not provincial fee-schedule auto-coding with one-click EMR billing submission.

    Source
  • PDF / provincial form fillingYes

    Canadian forms library plus Accuro filled PDF examples (CRA DTC, AISH).

    Source
  • Clinic-wide template sharingYes

    Enterprise page lists organization-wide template management in admin console.

    Source

Note quality

  • Draft during encounterYes

    CHI features matrix marks note generated during the encounter for Scribeberry; live AI Scribe transcription runs during the visit with note generation in workflow.

    Source
  • Structured edit before filingYes

    Ask Scribeberry’s in-note chat accepts plain-language commands to rewrite, reformat, and edit generated documentation before export; changes apply in place on the open scribe.

    Source
  • Ambient (conversation) captureYes

    Help Center describes AI Scribe listening to the clinical encounter, live transcription during recording, and structured note generation for EMR transfer.

    Source
  • Direct dictation modeYes

    Scribeberry documents a dedicated Dictation mode for voice-to-text chart entry when full ambient encounter capture is not needed.

    Source
  • Required clinician review before chartYes

    Scribeberry’s public template documentation instructs clinicians to review AI-generated notes before they enter the chart.

    Source

Language & live translation

  • French clinical outputYes

    CHI matrix checkmark for Scribeberry French Language Capabilities.

    Source
  • Multilingual input (> EN/FR)Yes

    CHI matrix multilingual row checkmark for Scribeberry.

    Source
  • Live translation during visitYes

    Live Translation (beta): patient speech autodetected and translated on-screen during the consult — in-room interpreter substitute.

    Source

Capture workflow

  • Virtual visit captureYes

    CHI matrix Virtual Visit Capability checkmark for Scribeberry.

    Source
  • Offline capturePartial

    Doctors of BC CHI matrix marks offline capability, but CHI footnotes warn limits vary (e.g. mobile-only, short recording windows) — confirm fit before relying on offline scribing.

    Source

Access & platforms (CHI matrix)

  • Offline capture (CHI)Partial

    CHI matrix includes Scribeberry under offline-capability vendors, but the same matrix footnote states offline limits vary by vendor (mobile-only, 30 sec–3 min, etc.) — not unlimited desktop offline.

    Source
  • Windows appYes

    Doctors of BC CHI AI Scribe Features Matrix documents Windows Compatibility for scribeberry.

    Source
  • macOS appYes

    Doctors of BC CHI AI Scribe Features Matrix documents macOS Compatibility for scribeberry.

    Source
  • iOS appYes

    Doctors of BC CHI AI Scribe Features Matrix documents iOS Compatibility for scribeberry.

    Source
  • Android appYes

    Doctors of BC CHI AI Scribe Features Matrix documents Android Compatibility for scribeberry.

    Source

Solution features (CHI matrix)

  • User preferencesYes

    Infoway CHI feature matrix marks clinician user preference settings (✓).

    Source
  • Edit note before filing (CHI)Yes

    Infoway CHI feature matrix marks ability to edit generated note content (✓).

    Source
  • Transcribed note templates (CHI)Yes

    Infoway CHI feature matrix marks transcribed note templates (✓).

    Source
  • User-customizable templates (CHI)Yes

    Infoway CHI feature matrix marks user-customizable templates (✓).

    Source
  • French language (CHI row)Yes

    Infoway AI Scribe portal lists French Language Capabilities for Scribeberry.

    Source
  • Multilingual beyond EN/FR (CHI)Yes

    CHI multilingual (beyond EN/FR) ✓.

    Source
  • Pause / resume transcriptionYes

    CHI transcription pause and resume ✓.

    Source
  • Multiple speakersYes

    CHI multiple speaker support ✓.

    Source
  • Multi-user / clinic seatsYes

    CHI multiple-user simultaneous use ✓.

    Source
  • Patient-facing summaryYes

    CHI generate summary note for patient ✓.

    Source
  • Referral note generation (CHI)Yes

    CHI generate referral note ✓.

    Source
  • Patient intake / pre-visit formsYes

    Scribeberry Agents contact patients by phone, text, or web chat to gather history, complete forms, and pre-chart before visits.

    Source
  • Phone / voice agent (front office)Yes

    Scribeberry Agents phone, text, or web-chat with patients, with assigned numbers and optional outbound calls from the EMR calendar.

    Source
  • Inbox / document triageYes

    Berry pre-charts visits with schedule, history and lab results from Accuro, surfaces items to review (e.g. returned labs), and turns follow-ups into dated tasks; intake agents deliver patient messages/forms to the scribe list for clinician review.

    Source
  • EMR task automationYes

    Berry turns plain-language follow-up requests into dated tasks linked to the visit, with clinician approval before saving.

    Source
  • Chart agents (beyond scribe)Yes

    Berry is Scribeberry’s named in-chart clinical agent: pre-charting, Canadian form fill to PDF, referral fax, intake links, follow-up tasks, and billing/ICD lookup from visit/chart context with approval cards.

    Source
  • Multiple visits at onceYes

    Help centre documents autosave/drafts so you can pause one encounter, start another patient, and return later; unfinished drafts stay in the Scribe list for multiple concurrent encounters (ScribeSync across devices).

    Source
  • Multi-language note outputYes

    Scribeberry states specialty-tuned models support 40+ languages including Mandarin, Punjabi, and Arabic for clinical documentation.

    Source
  • AI chat (post-encounter)Yes

    Integrations page describes Berry conversational agent pulling chart context for clinical actions.

    Source
  • Document upload & analysisYes

    Integrations focus on EMR pull/push; upload analysis not primary on integrations page.

    Source
  • Refine transcripts & contextYes

    Console docs describe partial/final realtime transcript segments for editing.

    Source

Privacy & security (CHI matrix)

  • Data residency in Canada (CHI)Yes

    CHI data residency in Canada ✓.

    Source

Privacy & retention (documented)

  • Raw audio retained?No

    Security page: real-time transcription only — no raw audio files stored.

    Source
  • Data in Canada at rest & in transit?Yes

    Trust FAQ: Canadian logins keep scribe data in Canada; security page documents TLS 1.3 in transit and AES-256 at rest.

    Source
  • Configurable data retentionYes

    Security page: user-configurable auto-delete for transcripts (e.g. 24 hours, 30 days) and enterprise custom retention.

    Source
  • BAA / DPA publishedYes

    Trust center publishes HIPAA/PIPEDA compliance summary; Delve trust dashboard lists Microsoft Data Processing Agreement, Azure BAA, and Anthropic BAA artifacts.

    Source
  • Subprocessor transparencyYes

    Trust center FAQ names Microsoft Azure, Google Cloud, OpenAI, and Anthropic as main infrastructure providers with healthcare data agreements.

    Source
  • PIA completion offered?Yes

    Trust center hosts downloadable vendor Privacy Impact Assessment PDF and related PIA amendment/guide documents.

    Source

Enterprise & platform

  • Developer API / SDKYes

    Scribeberry Console documents B2B REST + WebSocket APIs and the @scribeberry/sdk TypeScript client for healthcare product teams.

    Source
  • Group / volume licensingYes

    Enterprise page documents volume pricing from $79/user/mo and centralized admin console.

    Source
  • MCP server (Model Context Protocol)No

    Public developer console documents REST/WebSocket realtime SDK only — no published MCP server endpoint or open MCP integration guide.

    Source
  • Agents / agentic workflowsYes

    Berry is Scribeberry’s agentic platform for clinical workflow actions.

    Source
  • Usage statistics / admin consoleYes

    Pricing comparison lists Usage Analytics & Reports on Pro and Enterprise; Enterprise page adds centralized admin console with usage analytics.

    Source
  • Price / contract trackingYes

    Published enterprise starting price + sales quote path.

    Source
  • Uptime / support SLAYes

    99.9% uptime SLA on enterprise tier.

    Source
  • Custom agreements (BAA, retention, SSO)Yes

    Custom data retention, BAA, SSO/SAML, on-prem options.

    Source

User support (CHI matrix)

  • Technical support (CHI)Yes

    CHI technical support ✓.

    Source
  • Support in French (CHI)Yes

    CHI technical support offered in French ✓.

    Source
  • Clinician onboarding (CHI)Yes

    CHI primary care clinician onboarding support ✓.

    Source
  • Onboarding in French (CHI)Yes

    CHI onboarding support in French ✓.

    Source

Clinical evidence

  • Peer-reviewed / third-party clinical studyYes

    Randomized OntarioMD/WIHV July 2024 evaluation (162 PCPs; Scribeberry was one of three AI scribe products in the trial).

    Source
  • Infoway program evaluation dataYes

    Infoway portal; Scribeberry participates in Infoway/CHI AI Scribe program.

    Source
  • Quantified time savings (vendor)Partial

    Vendor blog aggregates OntarioMD and industry time-savings figures.

    Source
  • Published outcomes metricsYes

    OntarioMD/WIHV 2024 clinical evaluation (162 PCPs): 69.5% lab documentation-time reduction; ~3 h/week admin time saved in practice.

    Source