Infoway AI Scribe Program — vendors & evidence
The Canada Health Infoway AI Scribe Program is the first stop for many Canadian family physicians searching for a funded ambient scribe. This guide lists all nine RFPQ pre-qualified vendors, provincial quirks (including Manitoba Accuro), enrollment rules, and how we score Infoway fit on the evidence hub — without replacing your privacy officer or college guidance.
Who is eligible?
Eligibility targets primary care clinicians participating in the national program framework. Exact criteria, provincial workflows, and activity expectations (for example minimum monthly note volume for some Quebec pathways) are defined on the official portal — not summarized here. If you are in a Shared Health–managed Accuro environment in Manitoba, read the provincial FAQ before choosing a vendor.
Enrollment rules that affect your shortlist
- One vendor per clinician during the program phase — plan a structured pilot rather than parallel Infoway enrollments.
- Pick a vendor whose EMR integration type matches your clinic (API vs extension vs widget) using our Accuro and OSCAR Pro guides.
- Complete privacy review (PIA, residency, retention) before go-live — see PIPEDA checklist.
- French-speaking practices: use portal French capability listings and vendor French UI/support docs (reflected in our CHI French rows).
Official sources
Pre-qualified roster (indexed on this hub)
- Scribeberry — National Infoway AI Scribe Program pre-qualified vendor (1 of 9).
- Empathia AI — Infoway pre-qualified; partners listed on site include Canada Health Infoway and OntarioMD.
- Tali AI — One of nine Infoway pre-qualified vendors (national RFPQ).
- Autochart.ai (Aya Health) — Infoway portal: Canadian Microsoft Azure hosting; 70+ languages and 70+ clinical roles cited nationally.
- Mika AI (Mikata Health) — Infoway pre-qualified vendor.
- Pippen — Infoway pre-qualified vendor.
- Nexus AI (WELLSTAR / WELL Health) — Pre-qualified Infoway vendor; dedicated program section on Nexus AI site.
- AutoScribe (Mutuo Health) — Mutuo Health Solutions — Infoway roster vendor.
- CareWay / CoeurWay (MEDFAR) — MEDFAR selected Infoway vendor; only Quebec-based vendor among ten approved providers (CareWay blog).
Evidence rankings (Infoway pillar included)
Overall score weights Infoway alignment at 12%. See methodology.
| # | Vendor | Overall | Integr. |
|---|---|---|---|
| 1 | Scribeberry | 92.8 | 92 |
| 2 | Empathia AI | 85.8 | 100 |
| 3 | Tali AI | 84.7 | 67 |
| 4 | Autochart.ai (Aya Health) | 77.6 | 50 |
| 5 | Mika AI (Mikata Health) | 74.2 | 33 |
| 6 | Pippen | 73.2 | 38 |
| 7 | Nexus AI (WELLSTAR / WELL Health) | 72.7 | 63 |
| 8 | AutoScribe (Mutuo Health) | 72.2 | 58 |
| 9 | CareWay / CoeurWay (MEDFAR) | 71.7 | 8 |
FAQ
- What is the Canada Health Infoway AI Scribe Program?
- A national initiative offering fully funded one-year licenses to eligible primary care clinicians for pre-qualified ambient documentation tools. Rules and enrollment vary by province; the authoritative portal is aiscribe.infoway-inforoute.ca.
- How many vendors are pre-qualified?
- Nine vendors were selected through a national RFPQ for the initial program phase: Autochart.ai, Empathia AI, CareWay/CoeurWay (MEDFAR), Mika AI, AutoScribe (Mutuo), Pippen, Scribeberry, Tali AI, and Nexus AI (WELL Health).
- Is Scribeberry on the Infoway roster?
- Yes. Scribeberry is pre-qualified. Manitoba Shared Health-managed Accuro environments designate Scribeberry as the provincial Infoway tool for that EMR setup.
- Can I register for more than one Infoway vendor?
- No. Infoway states clinicians may register for only one AI scribe solution during the program phase.
- Does the Infoway portal support French?
- Yes. The portal offers French registration (Commencer l'inscription) and lists French Language Capabilities per vendor. Hub French/CHI matrix rows are refreshed from the portal when the Doctors of BC PDF is stale.
- What happens after the funded year?
- Plan for list pricing and contract terms before renewal. Vendors publish different post-program rates; confirm in writing during enrollment.
Related guides
- How to choose an AI scribe in Canada
Step-by-step procurement checklist: Infoway eligibility, EMR fit, privacy artifacts, clinical evidence, pricing, and pilot questions.
- PIPEDA & provincial privacy for AI scribes
Canadian data residency, PIAs, audio retention, subprocessors, and BAAs — what to request before your privacy officer signs off.
- Accuro (QHR) AI scribe integration
Marketplace REST API vs Chrome extension vs widget launch; documented read/write fields for Infoway roster vendors.
- OSCAR Pro & Juno AI scribe options
Chrome extension Smart Push/Pull, EMR widgets, and API paths for web-based OSCAR workflows in primary care.
- Best AI medical scribe in Canada (2026)
Evidence-weighted comparison of Infoway vendors — integration depth, trust documentation, pricing transparency, and support.